abeautifulpen.com
Pen designs copyright ©1991-2016 by Abe Petrow.  All rights reserved.
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Making Fine Writing Instruments by hand in California Since 1991
Pen Repair

We get dozens of emails about repairing pens that we have not made. We make wood and stone pens. We don’t repair your old Parker Duofold or Waterman, etc.  We recommend Fountain Pen Hospital in New York City, www.fountainpenhospital.com

If your wood pen that we made is not working, email us at abeautifulpen@gmail.com and we will try to figure out the problem by email. We can determine if you can fix it yourself or if you have to mail it to us. There is never a charge for pen repair.

Mailing:  If you have to mail your pen, put it in a padded envelope and put 99 cents postage on it (three stamps). It is a good idea to use delivery confirmation. If you send the pen in a small Priority mail box, delivery confirmation is included.

abeautifulpen.com
P. O. Box 1655
Sebastopol, CA 95473

Some common repairs are listed below:

Cross Pen Broken Clip.
If you have broken your pocket clip, you have to mail the pen to us for replacement. If the clip is loose, then tap the top on something solid like a wood table, and the clip will tighten.

Parker Pen threads stripped.
This usually happens if you turn the pen top too far to the right. Turn the top left (unscrew counter-clockwise)to open the pen. If the mechanism is stripped, you will have to mail it to us for repair.

Parker point not retracting.
You can take out the spring and stretch it about 1/2".

Rollerball doesn't extend.
You have probably lost the little spring that fits into the upper end of the bottom of the pen. We can mail you a spring.

Parker Pen point not coming out far enough.
You can fold up a piece of paper about 3/8" square and put it above the cartridge, inside the top. The point will come out further.